Privacy Policy
Last updated: 22 March 2026
1. Who are we?
MCS Diagnostics is the official distributor of Charm Sciences ATP hygiene monitoring systems for the Benelux, Germany, and Scandinavia. We are based in the Netherlands and responsible for processing your personal data as described in this privacy policy.
Contact details:
MCS Diagnostics
Email: [email protected]
Website: https://atpcheck.com
2. What data do we collect?
We collect the following personal data:
• Contact form: name, email address, phone number (optional), company name (optional), and the content of your message
• Website visits: anonymous visitor statistics via Umami Analytics (no cookies, no personal identification)
• Cookies: only functional cookies for language preference and cookie consent (no tracking cookies without your consent)
3. How do we use your data?
We use your data exclusively for:
• Responding to your questions and requests via the contact form
• Sending a quote or product information at your request
• Improving our website based on anonymous statistics
We never sell your data to third parties and do not use it for unsolicited marketing.
4. Legal basis
We process your personal data based on:
• Your consent (Art. 6(1)(a) GDPR) — for analytical cookies
• Legitimate interest (Art. 6(1)(f) GDPR) — for responding to contact requests
• Performance of a contract (Art. 6(1)(b) GDPR) — when you purchase a product or service
5. How long do we retain your data?
Contact form data is retained for a maximum of 2 years after the last contact, unless a legal retention period requires otherwise. Anonymous website statistics are retained for a maximum of 24 months.
6. Your rights
Under the GDPR, you have the following rights:
• Right of access to your personal data
• Right to rectification of incorrect data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object
You can exercise your rights by sending an email to [email protected]. We will respond within 30 days.
7. Cookies
We use the following cookies:
• Functional cookies: for storing your language preference and cookie consent. These cookies are always active and do not require consent.
• Analytical cookies: Umami Analytics — privacy-friendly, no personal data, no cross-site tracking. Only active after your consent.
You can manage cookies via the cookie banner or your browser settings.
8. Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. Our website uses HTTPS encryption.
9. Complaints
If you have a complaint about the processing of your personal data, you can contact us at [email protected]. You also have the right to lodge a complaint with the relevant data protection authority in your country.
10. Changes
We reserve the right to amend this privacy policy. The most current version is always available at https://atpcheck.com/en/privacy-policy. We recommend reviewing this policy regularly.